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Please
read this Agreement carefully as it governs your use of the HobbyCraft
website - www.hobbycraft.co.uk - (the 'Site'). By continuing to
use our Site you are agreeing to the terms set out below. If you
are under 18 years of age, you should ask your parents to check
these terms before proceeding any further. If you have any questions,
please click
here to complete our online Customer Services Enquiry form.
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These
terms were last updated on 14th September 2007.
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1.
Provision of Website Service
The Site is owned and operated by HobbyCraft Group Ltd (Company number 806269), ("HobbyCraft") whose registered office is at 7 Enterprise Way, Aviation Park, Bournemouth International Airport, Christchurch, Dorset BH23 6HG, UK; place of registration - England. VAT number 185 305 756. |
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2.
Limited Rights to Use Content
2.1 All material including any intellectual property in it
displayed on the Site ("Content") belongs to HobbyCraft
or its suppliers. Subject to section 2.2, we give you the right,
for your own personal or non-commercial purposes only to:
retrieve and display the Content on your PC screen
print individual pages on paper
store individual pages in electronic form on disk/CD
You do not have the right to store any Content on any server or
other storage device connected to an external network or make any
other use of the Content.
2.2 Most of the Content is owned by HobbyCraft but certain
Content is used with the permission of third parties ("Third
Party Content") and may be subject to additional restrictions.
These restrictions and/or intellectual property rights will be highlighted
through hyperlinks on the appropriate pages. You must comply with
such restrictions and/or copyrights.
2.3 You may not, without prior written permission from HobbyCraft
given within the previous 6 months:
redistribute any of the Content or supply it to other people;
remove the copyright or trade mark notices from any copies
of Content made under this Agreement;
create a database in any form (including electronic or structured
manual form) by downloading, copying and storing all or any of the
Content;
except as expressly set in this Agreement, modify, reproduce
or in any way use any of the Content.
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3.
Participation
3.1 HobbyCraft allows you to submit material to certain areas
of the Site. HobbyCraft reserves the right to delete, move and edit
any material submitted. You are solely responsible for the material
you submit to the Site and by submitting any material you agree
that you will not submit any material that:
advertises or promotes any goods or services deemed to be
in competition with HobbyCraft;
reveals any confidential or sensitive information;
contains or links to any unlawful, threatening, abusive,
libelous, indecent or otherwise illegal material;
contains any material which you do not have permission to
use (including material which may be protected by copyright, trade
marks, database rights or any other form of intellectual property
right);
contains viruses or any other components with harmful or contaminating
properties which may affect the Site or any equipment connected
to it; or
disguises your identity or impersonates any person or entity,
including, but not limited to, a HobbyCraft employee, or falsely
claims or otherwise misrepresents your affiliation with a person
or entity.
3.2 HobbyCraft welcomes your comments, suggestions, ideas
and other material you provide or send directly to us. By submitting
material to the Site, you grant HobbyCraft a perpetual royalty free,
non-exclusive licence to reproduce, modify, translate, make available,
distribute and sub-licence any material you submit in whole or in
part or in any form. You agree that you waive any moral rights you
have in the material.
3.3 The Site contains material and content submitted by persons
("Users") over whom HobbyCraft has no control. HobbyCraft
cannot guarantee the accuracy, integrity or quality of any such
material. Some Users may breach these terms and post material that
is misleading, untrue or offensive - you must bear all risks associated
with and resulting from your viewing of such material.
3.4 Copyright of any software that is made available for
download for the participation in the Site ("Software")
belongs to HobbyCraft, its suppliers or Third Parties. Your use
of the Software is governed by the terms of any licence agreement
that may accompany or be included with the Software. Certain pages
on the Site may also be subject to additional terms of use that
will be made available clearly by hyperlink - you must comply with
all such terms.
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4.
Purchases
4.1 The prices for goods displayed for sale on the Site are
as set out on the Site and are inclusive of VAT. Where additional
charges are made for delivery, they are clearly displayed. Prices
and delivery charges displayed are valid and effective only in the
United Kingdom.
HobbyCraft cannot accept your order until you have paid for it in
full (including applicable delivery charges). Upon payment, we will
confirm acceptance of your order by e-mail which will be sent to
the e-mail address you provide on your order details. Whether or
not you receive an e-mail, our acceptance of your order will create
a legally binding contract between us. We reserve the right not
to supply you at our discretion.
4.2 Credit and debit card payments
All card payments are processed by QBaroo using the Protx gateway.
4.3 Your right to cancel your order
Your right to cancel your order - You may cancel your order at any
stage before the expiry of the period of 7 working days beginning
with the day after the day on which you receive the goods or at
any stage before the goods are delivered.
If you wish to cancel your order up until the point your order is
despatched to you or a third party, you can either call us on 01202
596100 and ask for online gift voucher sales or email giftvouchers@hobbycraft.co.uk
Please
note, if you cancel your order and the goods have been despatched
to you/received by you, you will be required to return the goods
via Royal Mail secure delivery services as follows:
Orders
upto £30 - please return via Recorded Delivery
Orders over £30 and up to £200 - please return via Special
Delivery
4.4
Returns & refunds
Please note refunds cannot be given on gift vouchers.
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5.
Limited Warranties
HobbyCraft will use its reasonable skill and care in making sure
that the Site is available to you on a continual basis. However,
because of the number of sources from which HobbyCraft obtains the
Content and because of the nature of the Internet, HobbyCraft does
not give you any other warranties. In particular, you should not
take the accuracy or availability of the information for granted
and HobbyCraft makes no warranty that the Site is free from infection
by viruses or anything else that has contaminating or destructive
properties.
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6.
Limitation of Liability
In respect of the Content that is available on the Site, HobbyCraft
will use its reasonable endeavours to resolve faults. You agree
that hobbycraft.co.uk will not be liable for any losses (other than
damages for death or personal injury resulting from HobbyCraft's
negligence) you may incur as a result of your use or non-use of
that Content.
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7.
Subscribing to our mailing list to receive "Crafty News" our email newsletter
Our site's registration form requires users to give us their contact
information (e.g. name and email address) in addition to some demographic
information (e.g. postcode). If you request to receive information
from HobbyCraft, we will use customer contact information from the
registration form to send you electronic newsletters or similar
types of information.
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8.
Privacy Policy
8.1 HobbyCraft is committed to protecting the privacy of
those using our Site. The information that you provide about yourself
to HobbyCraft will only be used by HobbyCraft in accordance with
its Privacy Policy as set out below.
By using our website, you consent to the collection and use of
personal information by HobbyCraft. If we decide to change our privacy
policy, we will post changes on this page so that you are always
aware of what information we collect, how we use it and under what
circumstances we disclose it.
8.2 Personal Information
We never make your personal details available to companies outside
HobbyCraft for marketing purposes, although our representatives
and agencies may hold your data so that your details can be kept
up to date, your orders processed and emails sent on behalf of HobbyCraft.
The only time personal information is collected by HobbyCraft is
for the purposes of the purchasing gift vouchers from the website
or subscribing to Crafty News, our email newsletter.
If you sign up for Crafty News, our email newsletter, we use the
personal information we collect about you to send you email newsletters
featuring the latest promotional news, demonstrations and in store
activity information. This information is held in compliance with
the Data Protection Act 1998.
Personal information is also used for shipping gift vouchers to
customers in respect of purchases made by them or for them for sending
confirmation details for those purchases to the customer making
the purchase and for processing orders and payments. HobbyCraft
uses third parties to assist with this who have access to personal
information needed to perform their functions but may not use it
for other purposes.
8.3 Unsubscribing
If at any time you want to know what information HobbyCraft holds
about you, please feel free to contact us and we will provide you
with details of all the information we hold about you. If you want
to remove the information at any time, please let us know and we
will remove it straight away.
If you have previously registered to receive our email newsletters
you can remove your email address from the list by using the links
in the emails we send you.
Alternatively to unsubscribe from Crafty News, our email newsletter,
click here
and follow the step by step instructions.
8.4 At some point in the future we may wish to provide statistics
about our customers, traffic patterns and related site information
to reputable third parties, however the information will not include
any personal customer information or identify individual customers.
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9.
Cookies
9.1 A cookie is a small data file that certain websites
write to your hard drive when you visit them. A cookie file can
contain information such as a user ID that the site uses to track
the pages you have visited. The only personal information a cookie
can contain is information you supply yourself. The information
stored by one site into a cookie cannot be read by another website.
9.2 We use a cookie so you view our pop-up window only once,
the first time you visit hobbycraft.co.uk. We also use cookies to
store details required for the purchase of gift vouchers online.
Cookies may be disabled in the customer's web browser, although
this may affect usability of the site especially the sale of online
gift vouchers.
9.3 Most web browsers automatically accept cookies. You can
change your browser option to block or accept cookies by following
the directions below:
Internet Explorer v6
Go through the following menu options:
To show what general cookie settings you have, go to this menu option
in Internet Explorer 6:
Tools > Privacy
These are the possible settings:
Accept all cookies
Low
Medium
Medium High
High
Block All Cookies
To override these settings:
1. Click on the Advanced button.
2. Override Automatic Cookie Handling (click in the box):
First-party cookies
Accept
Block
Prompt
Third-party cookies
Accept
Block
Prompt
or to override these settings for individual websites:
1. Click on the Edit button, bottom right of the Privacy window
2. Type in the website address for which you want special treatment
3. Click on the Block or Allow button as necessary.
Netscape Navigator 6.2
1. Go to the Edit menu.
2. Choose preferences.
3. Click on the + next to Privacy & security
4. Click on Cookies
5. Choose from:
Disable cookies
Enable cookies for originating site for the originating site
only
Enable all cookies
6. You can also choose: Warn me before storing a cookie
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10.
Changes
HobbyCraft is continually seeking to improve the Site and services
offered. HobbyCraft reserves the right, at its discretion, to make
changes to any part of the Site.
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11.
Links
The Site contains links to other websites and resources. HobbyCraft
will make clear where such links are being made. Independent third
parties provide these sites. HobbyCraft is not responsible and shall
not be liable for the availability or content of these outside resources.
Please be aware that HobbyCraft is not responsible for the privacy
practices of other sites. We encourage our users to be aware when
they leave our site and to read the privacy statements/terms and
conditions of every website. The privacy policy highlighted in
section 8 applies solely to information collected by HobbyCraft.
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12.
Surveys & Competitions
From time-to-time our Site requests information from users via surveys,
free prize draws or competitions. Participation in these activities
is completely voluntary and the user therefore has a choice whether
or not to disclose this information. Information requested may include
contact information and demographic information (name, address,
post code, age group). Contact information will be used to notify
the winners and award prizes. Winners' names and other relevant
material will be published on the web site. Survey information will
be used for purposes of monitoring or improving the customer experience
and satisfaction of the Site and of HobbyCraft superstores.
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13.
Security & E-commerce gateway
Your security and peace of mind are of the greatest importance to
HobbyCraft. We endeavour to take all reasonable steps to protect
your personal information.
Any
sensitive data (including personal data and payment information)
you send to us from your computer is securely encrypted and protected
using Internet standard encryption technology known as SSL (Secure
Sockets Layer.) This process scrambles any sensitive data you transmit
to us, preventing it from being intercepted during transmission.
Our
e-commerce provider is QBaroo. Our e-commerce site address is www.qbaroo.com/hobbycraft.
Neither QBaroo nor HobbyCraft store credit card details on their
respective servers. Your credit card information is discarded when
your order is placed.
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14.
Contacting Us
Should you have any queries regarding the terms and conditions of
the HobbyCraft website please email use at customerservices@hobbycraft.co.uk.
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15.
General
15.1 There is no specific time limit applying to your access
and use of the site. However, hobbycraft.co.uk reserves the right
to suspend or terminate your access and use at any time. It may
exercise the right with or without notice.
15.2 You may not assign, sub-licence or otherwise transfer
this Agreement or your rights of access to the Site.
15.3 Failure by either party to exercise any right or remedy
under this Agreement does not constitute a waiver of that right
or remedy.
15.4 A person who is not party to this Agreement shall have
no right under the Contracts (Rights of Third Parties) Act 1999
to enforce any of its terms.
15.5 English law will apply to this Agreement and both you
and HobbyCraft agree to submit to the non-exclusive jurisdiction
of the English Courts.
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