Free click and collect Orders over £10

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Want to check your local store's stock?

Your local store team will be happy to help - and are best-placed to advise on their stock availability. You can also contact them to find out about their opening hours, demonstrations and directions.

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Customer Services

Whether you want advice on your latest project or an update on your order, we're here to help.

Email us

Do you have any comments or suggestions? Use the button below to visit our online form. Leave us your phone number or email address and we will get back to you as soon as we can.

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Phone us

Call us on 0330 026 1400*

Monday to Friday : 9am to 8pm

Saturday and Sunday : 9am to 5pm

*Phone numbers that start with '0330' cost the same rate as a local call. It may be free if your landline tariff includes free calls to local rate numbers, or as a part of inclusive minutes in your mobile tariff.

Write to us

Customer Services
Hobbycraft DC
E-Commerce Door A
Centrum 100 Business Park, Unit 1
Burton UponTrent
DE14 2WA

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