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Customer Services

Whether you want advice on your project or an update on your order, we're here to help.

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Phone us

Please Note: Our telephone ordering system is currently under development; during this time we will not be able to place any telephone orders. We apologise for any inconvenience.

If you would like assistance, contact our Customer Services team on 0330 026 1400 who will be more than happy to talk you through placing an order through our website.

Call us on 0330 026 1400*

Monday to Friday : 9 am to 8 pm

Saturday and Sunday : 9 am to 5 pm

*Phone numbers that start with '0330'costthe same rate as a local call. It may be free if your landline tariff includes free calls to local rate numbers, or as a part of inclusive minutes in your mobile tariff.

Write to us

Customer Services
Hobbycraft DC
E-Commerce Door A
Parkway
Centrum 100 Business Park, Unit 1
Burton Upon Trent
DE14 2WA


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