Free click and collect Orders over £10

Contact Us

Want to check your local store's stock?

Your local store team will be happy to help - and are best-placed to advise on their stock availability. You can also contact them to find out about their opening hours, demonstrations and directions.

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Customer Services

Whether you want advice on your latest project or an update on your order, we're here to help.

Monday to Friday : 9am to 8pm

Saturday and Sunday : 9am to 5pm

*Phone numbers that start with '0330' cost the same rate as a local call. It may be free if your landline tariff includes free calls to local rate numbers, or as a part of inclusive minutes in your mobile tariff.

Easter Customer Services opening hours

Good Friday: 0900 – 1800

Saturday 04 April: 0900 – 1700

Easter Sunday: 0900 – 1700

Easter Monday 0900 – 1800

Write to us

Customer Services
Hobbycraft DC
E-Commerce Door A
Centrum 100 Business Park, Unit 1
Burton Upon Trent
DE14 2WA

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