Whether you want advice on your project or an update on your order, we're here to help.
Use the button below to visit our online form. Leave us your phone number or email address and we will get back to you as soon as we can.
Contact the Customer Services team >
Contact us on Twitter @hobbycraft_help.
Call us on 0330 026 1400*
Monday to Friday : 9 am to 8 pm
Saturday and Sunday : 9 am to 5 pm
Bank Holiday Monday 29th August : 9 am to 6 pm
*Phone numbers that start with '0330' cost the same rate as a local call. It may be free if your landline tariff includes free calls to local rate numbers, or as a part of inclusive minutes in your mobile tariff.
Write to us
E-Commerce Door A
Centrum 100 Business Park, Unit 1
Burton Upon Trent
International Customer Service
For any queries relating to international orders, shipping, returns or refunds please email firstname.lastname@example.org who will be happy to help you.
To find out more about our International Terms and Conditions click here.