For orders that include large or complex products.
You will be notified on the basket page if you have included a large product in your order, with information regarding which item in your basket is resulting in increased cost of delivery.
Order before 4pm for delivery within 3 working days.
Delivery will be between 8am - 8pm.
Please note: Orders placed after 4pm on a Saturday, or anytime on a Sunday or bank holiday will be processed over the next two working days and delivered the following working day.
Our delivery partner Hermes will send an email confirming your four-hour time slot on the day of delivery. You can manage your delivery using the links in this email, with options to leave in a safe place or deliver to a neighbour if you will not be in. Hermes will make three delivery attempts.
We may need to arrange for large sized orders to be delivered on a pallet. We will contact you directly is this is required.