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Cookie Policy

Hobbycraft cookies are read-only and set by our website. They cannot have a virus or get any personal information from your computer.

What are ‘cookies’?

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. They are often used as a mechanism for websites to remember things that a website browser has done there in the past, for example, clicking on particular buttons, logging in, or having read pages on that site months or years ago.

How does Hobbycraft use cookies? 

In common with many other website operators, we use cookies on our website. We use them to enrich your experience of using the website by allowing us to tailor what you see to what we have learned about your preferences during your visits to the site. Our cookies are also used to enable us to develop our website to reflect our customers interests by noting who has seen which pages and advertisements, how frequently particular pages are visited and determining the most popular areas of our website. We and carefully selected third parties also use cookies to show you more relevant advertising online.

In general, we use the following types of cookie:

Strictly Necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use the shopping cart feature when buying products etc.

Analytical/Performance cookies: These allow us to recognise and count the number of visitors and see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users can find what they are looking for easily.

Functionality cookies: These are used to improve the functional performance of the website and make it easier for you to use. For example, they are used to remember that you have previously visited the website and asked to remain logged in to the website.

Targeting cookies: These are used to record your visit to our website along with your browsing habits, such as the pages you have visited and the links you have followed. They are used to deliver advertising which is more relevant to your interests and also may be used to limit the number of times that you see an advertisement. They may be placed by us or by advertising networks with our permission.  Please note, these cookies do not contain any of your personal information. For details on how to manage cookies and how to opt out of targeted marking see below. 

By continuing to use our website without choosing to delete/block cookies, you agree that we can place these types of cookies on your device.

What are first-party and third-party cookies?

  • First-party cookies are saved to your computer by the website that you are on.
  • Third-party cookies are saved to your computer by a website that gives content to the one that you are on. So, if you watch a YouTube video on our website, YouTube may save its own cookie to your computer.

A website can only read the cookies that it makes. So, other websites cannot read the cookies we save to your computer and we cannot read any cookies saved by them.

Hobbycraft first-party cookies

These are the cookies set by www.hobbycraft.co.uk:

Cookie Name Purpose
ASP.NET_SessionId This cookie allows us to respond to the choices that you make on our website like "Add to basket". Without it, we wouldn’t know if one person or many were using our website and no one would be able to log in or buy anything.
PHPSESSID This cookie is similar to the ASP.NET_SessionId cookie, but is only saved to your computer if you browse pages on our website that come from Wordpress (for example the Get Crafty blog).
craft When you select an interest or add something to your craft drawer the craft cookie makes sure that our website will remember it.
viewedproducts This cookie is used to show your recently browsed items. You can hide Recent Items with the cross that appears as you pass your mouse pointer over them, or you can choose to ‘Remove all’.
Login This cookie is set if you choose ‘Keep me signed in’ when you log in to your account. It keeps your account email address and a secure version of your password. Never choose 'Keep me signed in' on a public or shared computer.
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These cookies are set by Google Analytics and we use them for our website statistics. Any data that is sent to Google Analytics is kept secret. We only use it to better understand our visitors and make the right choices about our website and marketing.

Hobbycraft Third-party cookies

We keep our list of third-party cookies as up-to-date as possible. Our information may be wrong if our third-parties change their cookies and do not tell us however.

Cookie set by Name of cookies Purpose
awin1.com (Affiliate Window) aw3454 We work with other websites to try and bring more customers to Hobbycraft. This cookie is only saved to your computer if you come to our website through one of these websites or their marketing. We use it when they send you to us so that we can pay them for your visit. Go to the Affiliate Window Privacy Policy, to understand how Affiliate Window use cookies.
Facebook c_user
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Facebook may save some or all of these cookies to your computer if you use the Facebook 'Like' or 'Share' buttons on the Hobbycraft website. Go to the Facebook Cookie Policy, to understand how Facebook use cookies.
Twitter k, guest_id
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original_referer
external_referer
Twitter may save some or all of these cookies to your computer if you use the Twitter 'Tweet' button on the Hobbycraft website. Go to the Twitter Privacy Policy, to understand how Twitter use cookies
PayPal s_vi
DH4puLeRqX6BpunfdurQO8Swi28
HaC80bwXscjqZ7KM6VOxULOB534
INSIDE_SEARCH_PARAMS
KHcl0EuY7AKSMgfvHl7J5E7hPtK
LANG
PUuuwWB0yFt3AzV9ACftsAxz2fO
SEGM
cookie_check cwrClyrK4LoCV1fydGbAxiNL6iG
flow_back_cookie
login_email, navcmd
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s_sess
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You will be sent to the PayPal website if you pay for your order from Hobbycraft through them. This is so that you can log in and confirm your payment. PayPal save some or all of these cookies to your computer. Go to the PayPal Privacy Policy to understand how PayPal use cookies.
 

Managing cookies on your computer or mobile device

You can manage cookies by activating the setting on your internet browser that allows you to refuse the setting of all or some cookies. (for example Internet Explorer, Firefox or Google Chrome) you can:

  • Check the cookies on your computer;
  • remove all or some of them; and
  • set rules on when you want cookies to be allowed.

Please refer to the instructions or the online help files available via your relevant browser if you wish to manage cookies in this way. Alternatively, please visit www.allaboutcookies.org for further information. To manage cookies relating to targeted advertising activities, you can visit www.youronlinechoices.com.  To opt-out of being tracked by Google Analytics across all websites you can visit tools.google.com/dlpage/gaoptout.

You can browse the Hobbycraft website with no cookies allowed on your computer or mobile device, but you will not be able to add items to your wishlist or products to your shopping basket.

To manage cookies on your mobile phone, tablet or other mobile device we advise that you check the device manual.

Changes to this cookies policy

Hobbycraft reserve the right to amend and update this policy. Any changes to our security and privacy policy will be posted on this page. The date of the latest update to this privacy policy is set out at the top of this page.

Where to make a complaint

If you have a complaint regarding any aspect of your personal data or this privacy policy, please write to us at the above address. If you are still not satisfied with the outcome of your complaint, you may write to the Information Commissioner’s Office at the following address:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

You can also contact the Information Commissioner’s Office using their online form: https://ico.org.uk/global/contact-us/email/

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