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NEW e-Vouchers

Order online and email straight to the recipient to be used online or in store. e-Vouchers allow you to choose the value and day of send and with no delivery charge, this is the perfect gifting solution.

Send an e-Voucher ›

e-Voucher Terms & Conditions >
  • Hobbycraft e-vouchers can be redeemed online at www.hobbycraft.co.uk and in any of our stores.
  • Protect your Hobbycraft e-voucher and treat it as cash, lost or stolen cards will not be replaced.
  • The e-voucher will expire 24 months from purchase or last use.
  • E-vouchers cannot be exchanged for cash. No change or refund will be given, except in accordance with your statutory rights. Any balance remaining on the card can be applied to future purchases, providing the card has not expired.
  • If you have more than one e-voucher or gift card and wish to redeem them against a single transaction, please contact Customer Services. We will issue you with a new e-voucher containing the consolidated balance of all your cards.

Gift Cards

Gift Card Colourful Select › Gift Card Kids Select › Gift Card Art Select › Gift Card Formal Party Select › Gift Card Celebrate Select ›

Redeeming a Gift Card >

  • In Store: Simply give your card to the store colleague at the till and the price of your basket will be deducted from your gift card total.
  • Online: When you have finished choosing your items, go to the basket. Choose the option 'Do you have a gift card'. You will need to enter the gift card number (16 digit number on the back of your card), and pin (three digit number on the back of the card, under the foil), and choose 'Use gift card'.
  • Please note that we can only accept one gift card code per transaction. If you have more than one e-voucher or gift card and wish to redeem them against a single transaction, please contact Customer Services. We will issue you with a new e-voucher containing the consolidated balance of all your cards.

    • Delivery & Cancellation >

    • Delivery is available to any United Kingdom address, although delivery to the Isle of Man, Scottish Islands and Northern Ireland may take longer.
    • Orders under £30 will be charged at £3.50, all orders over £30 can have free standard delivery.
    • Your order is tracked by our couriers for extra security.
    • You can cancel your gift card order up to the time that we send it. Please call our Online Customer Service Team on 0330 026 1400 from 9am to 8pm, Monday to Friday and until 5pm on weekends.
    • We cannot cancel gift cards once your order has been dispatched.

    Lost & Found >

      You need to keep your gift card safe. We are not responsible for your gift card if it is lost, stolen or damaged.
      If you find a hobbycraft gift card, please cut it in half and send it to :

      Hobbycraft Limited
      7 Enterprise Way
      Christchurch
      Dorset
      BH23 6HG

      If you haven't recieved your gift card please call our Online Customer Service Team on 0330 026 1400 from 9am to 8pm, Monday to Friday and until 5pm on weekends. Or email our Customer Services Team. Please have your order number ready to quote from your order confirmation email. You can also write to us, at :

      eCommerce Gift Cards
      Hobbycraft DC
      eCommerce Door A
      Parkway
      Centrum 100 Business Park, Unit 1
      Burton Upon Trent
      DE14 2WA

    Terms & Conditions >
    • You can use a Hobbycraft gift card to shop in store and online.
    • You don’t have to spend the full amount on the card. Your order cost will be taken from the balance of your gift card until it is zero.
    • You can top-up a gift card in any of our stores from £5 up to any amount.
    • You can buy Hobbycraft gift cards online from £5 up to £500.
    • You will have 24 months after the last time that you use a gift card to makea purchase or top-up the value before it runs out.
    • We are not responsible for your gift card if it is lost, stolen or damaged.
    • Yourgift card belongs to Hobbycraft Trading Limited. It is not a cheque guarantee, credit or charge card.
    • Gift cards cannot be re-sold and you cannot swap it for cash or have a refund.
    • Gift cards cannot be bought in conjunction with money-off vouchers or promotional codes.
    • If you have more than one e-voucher or gift card and wish to redeem them against a single transaction, please contact Customer Services. We will issue you with a new e-voucher containing the consolidated balance of all your cards.

    If you have any questions about your gift card, please contact customer services on 0330 026 1400 or email our Customer Services Team.

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    Essential Information

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