Gift Cards and e-Vouchers

In Store

Simply hand your gift card to the store colleague at the till and the gift card balance will be decucted from the total purchase cost.

Online

When you have finished choosing your items, proceed to the basket page. Click the dropdown titled 'Use a Gift Card or e-Voucher'. You will need to enter the gift card or e-voucher number (16 digit number), and pin (three digit number found on the back of physical card under foil), and choose 'Use gift card'.

For the latest delivery information please visit the delivery infomation page.

For information regarding amending or cancelling an order please visit the returns infomation page.

Hobbycraft cannot be held responsible if your gift card is lost, stolen or damaged.

If you find a Hobbycraft gift card, please cut it in half and post to:

Hobbycraft Limited
7 Enterprise Way
Christchurch
Dorset
BH23 6HG

If you have not recieved your gift card please contact our Customer Services team, quoting your order number found in your order confirmation email.

• You can use a Hobbycraft gift card or e-voucher to shop in store and online.
• You don’t have to spend the full amount on the card. Your order cost will be taken from the balance of your gift card or e-voucher until it is zero.
• You can top-up a gift card in any of our stores from £5 up to any amount.
• You can buy Hobbycraft gift cards online from £5 up to £500.
• You will have 24 months after the last time that you use a gift card or e-voucher to make a purchase or top-up the value before it runs out.
• We are not responsible for your gift card or e-voucher if it is lost, stolen or damaged.
• Your gift card or e-voucher belongs to Hobbycraft Trading Limited. It is not a cheque guarantee, credit or charge card.
• Gift cards and e-vouchers cannot be re-sold and you cannot swap it for cash or have a refund.
• Gift cards amd e-vouchers cannot be bought in conjunction with money-off vouchers or promotional codes.
• If you have more than one gift card or e-voucher and wish to redeem them against a single transaction, please contact contact our Customer Services team. We will issue you with a new e-voucher containing the consolidated balance of all your cards.